Welcome to MyAdvice Support

Open Monday-Fridays Only - Average Response Time = 24 Hours!

*This support page is for CUSTOMERS only.*

To ensure we provide the best customer service possible, please follow these guidelines!

Step 1: Ensure your question hasn’t already been answered here!

To receive your refund, please go here.

  1. Check that you have proper access to this product.
  2. Make sure you are LOGGED in first.

1. Go to  https://www.clickbank.com/orderDetail.htm?clear=true.

2. Key in your Clickbank Order I.D Number. Plus, any of the these three information: Email address used during purchase, Last 4 Digits of Credit Card # or ELV account number or PayPal Transaction ID:

3. Click on "Click here to get support." then choose from the drop-down choices and choose I want to cancel my subscription...

You can always clear your cache/cookies to help load the videos faster.

For Internet Explorer

1. Go to Tools then Internet Options

2. Look for your Browsing History and click on Delete History

For FireFox

1. Go to History

2. Choose Clear Recent History then click Clear now

For Google Chrome

1. Click on the Setting Button the one that looks like a wrench

2. Click on Options then Under the Hood

3. Look for Privacy then click on Clear Browsing Data

The Ex Recovery System will be downloaded as a zip file. To unload the files you have to have Winzip or any similar application available  installed on your computer.

For instances that your file is corrupted you can always re-download the system.

The Ex Recovery System is an eBook and can only be downloaded via our website. There will be no physical book or CDs and DVDs that will be mailed to your physical address.

After purchasing the system, you'll receive an email from us containing your username, password and the link to the website.

Yes, Ashely Kay really makes time to answer her client's emails. However, in times that she won't be available to answer your personal inquiries, her team will do their best to answer your questions.

Yes! You have the option to terminate the subscription anytime you wish. Just email us with your request so we can process it immediately and avoid future payments.

Unfortunately no. The reason behind it, is because this day to day program's availability is dependent on the day you purchase the system with the Naked Truth Club subscription.

The Ex Recovery System comes in different version or packages. There are some packages that comes with the Naked Truth Club monthly subscription and some does not.

There are also packages that comes with the free 30 day subscription and once you didn't request for its immediate cancellation, your card will be automatically deducted the $27 monthly subscription.

So to avoid this please review your receipt and request for your cancellation to avoid any future problems.

You have a one time privilege to request a change of your username especially for those cases whose created usernames are their names.

Just email us at help@exrecoverysystem.com your desired username.

Ashley's team is available from Mondays to Fridays to answer your love questions but make sure that you somehow tried what's on the system.

 

 

There are some videos that are only available for Gold and All Access members and this includes the 7 Deadly Persuasion Tactics For Attraction.

Step 2: Go through this Checklist BEFORE contacting us about your dating/relationship problems:
  • Have you gone through the ENTIRE product?
    Make sure that your question hasn’t already been answered in the product materials: OFTEN it will be!
  • Have you devised your OWN plan yet?
    You know your relationship BETTER than anyone, it is 100% more effective if you think and work out a plan that would BEST suit your own needs. You should have a feel for what would work, what wouldn’t and what you’re comfortable doing. Of course DO follow the guidelines laid out in the book and where it’s appropriate you need to stick with the course materials much more closely to get results. DO contact us for a second opinion about your plan OR where you are truly stuck!
  • Are you just being impatient?
    Sometimes a certain plan of action will take some time to be effective! If it has only been a few hours or a day, then it’s likely TOO soon to tell whether something is really having an effect. Wait a week or so before jumping to conclusions!

If you still haven’t found the answer to your problem.. then go here.